Questions, answered plainly

No, but do not simply take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit in a segregated account, apart from company funds, with regulated payment partners, so they are never used to run the business. That does not remove market risk, a position can still lose value, and no honest broker will tell you otherwise.

Yes. A payout returns to the same method you deposited with, normally within one business day once KYC checks are complete. You do not need to explain why you are withdrawing.

Orders are routed through broker partners operating under CMA-KE and CBK rules. Ask your analyst which licence covers your account before you deposit, any licence can be checked in the public regulator register yourself.

From a commission on completed trades and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account with a minimum deposit of KSh32,000. You are free to add to your balance over time as your plan progresses.

You can request a withdrawal at any time from your dashboard. Funds are returned to your chosen payment method, subject to standard processing times.

Accounts are protected with industry-standard security and two-factor authentication. As with all investing, your capital is at risk and values can move down as well as up. Proven Meritonance is regulated by the CMA-KE and operates with segregated accounts to keep your money separate from company funds.

Visit the login page, enter your email and password, and complete two-factor authentication. Once verified, you can access your dashboard, portfolio, and analyst communications.

KYC (Know Your Customer) requires proof of identity such as a national ID or passport, and proof of address. Verification is fast and keeps your account secure.

Costs are shown transparently before you commit. You will always see what applies to your plan - no surprise commissions, spreads, or hidden charges.

Your analyst uses AI-powered market analysis to identify opportunities aligned with your risk profile and goals. The platform provides trading signals backed by real-time data, but your analyst explains each recommendation so you stay in control.

Market volatility is part of investing. Your capital is at risk, and values can fall. Your analyst helps you manage volatility through diversification and asset allocation, but cannot eliminate market risk entirely.

Yes. You can withdraw your balance at any time. Simply request a withdrawal from your dashboard and funds are sent to your registered payment method within standard processing times.

Yes. Each member gets a dedicated financial analyst who works with your goals and risk profile. The analyst combines professional expertise with AI tools to guide your portfolio and explain every decision.

Yes. Your funds are held in a segregated account, meaning they are kept completely separate from company operating funds. This protects your capital in line with regulatory requirements.

Most members complete registration and KYC verification in just a few minutes. Once your first deposit of KSh32,000 clears, you can activate your plan and begin working with your analyst straight away.

Common methods including M-Pesa, bank transfers, major debit and credit cards, and selected e-wallets are supported. The exact options are shown at the deposit step so you can choose what works best for you.

You need KSh32,000 to open an account with Proven Meritonance. It is set deliberately low so you can begin small and add more capital once you are comfortable.

Most withdrawal requests are processed on the same business day and return to the method you deposited with. M-Pesa and card withdrawals are usually faster than bank transfers.

No. Any commission or spread is shown before you confirm an operation, and there is no fee for depositing or requesting a withdrawal from our side.

A valid national ID or passport, plus a recent document showing your address, such as a utility bill. This KYC check is required before any deposit can be processed.

Yes. Every client is assigned an analyst who discusses your risk profile and goals before suggesting an asset allocation across stocks, forex or crypto.

Yes, the platform runs fully in a mobile browser in Kenya, with nothing to download or install.

Yes. Withdraw your full balance and notify the help desk. There is no cancellation fee and no waiting period attached to closing an account.